We collect data to handle day to day business of the web shop, the most important tasks are shipping, communication and marketing. The legal basis for handling personal data is the agreement between us and the statutory obligations arising from it. The legal basis of the marketing is consent if the contract has not yet been established.
Your information is handled by:
- Employees of our company, for day to day tasks
- Payment gateways, which collect the money from you
- Shipping companies, which deliver the the products to you.
We do not sell or give away our data. It is only used for WGT Shop purposes.
Your data is used for:
- Order processing, shipping, archive and book keeping.
- Customer relationship management
- Improving internal processes
- Improving the customer service and experience.
- Statistics and business development
- Monitor and prevent fraud
- Better and more personal content and marketing
- Targeting of relevant content and information
Storing of data
Our customer relationships are very long and can many times continue after several years of hibernation. We store your information, so its usable for you once you come back to the hobby. This makes sure we can provide you with the best experience and service possible. We will revise this policy once we are old enough to understand when we should delete information. Our partners destroy the data of course once they do not need it anymore.
- You can ask what information we store about you and you can also correct them if its wrong. You can update your address and other information on your account page.
- You can limit our right to use your information. For example if you do not want to receive certain marketing, without affecting your shipments and ordering.
- You also have the "right to be forgotten", but we might be bound by law to still store some information.
The information is kept in our secure IT systems in a digital form with proper encryption where needed. Only people with security clearance can access the information, the minimum authentication required is a password and an account, but more strict security is used where needed.
Your web shop requires cookies to work, they are small files stored on your computer and for example store your basket for ever and thousands of other features.